Should you need to make any changes to your order, please call one of customer service advisors on 0333 240 0707, quoting your order number, so that we can action your query straight away. We endeavour to despatch orders on the day of receipt and therefore any changes required need to be advised as a matter of urgency.
Phone: 0333 240 0707
From mobile or abroad: +44 (0) 333 240 0707
Fax: 0843 178 4444
Our call centre is open 8am to 10pm, 7 days a week, excluding Christmas Eve (9am - 5pm), Christmas Day (Closed), Boxing Day (Closed), New Year's Eve (9am - 5pm), New Year's Day (Closed) and Easter Sunday (Closed). Hours may change on Bank holidays.
To help us respond to your email faster, click on the nature of your enquiry below:
Amend my order
Our average response time is one working day. If you have trouble submitting your enquiry through the links above please email us at firstname.lastname@example.org
Customer queries: Qwerkity, Fairfax House, 8 Fairfax Road, Heathfield, Devon, TQ12 6UD.
Got a photo of yourself using one of our products? We’d love to add it to our website. Just email it to us at email@example.com and write CUSTOMER PRODUCT PHOTO in the subject line.
By submitting an image to us, you are granting us a non-exclusive, royalty-free licence to publish and otherwise use the material in any way we see fit, including within our digital and print publications. You will retain copyright of the image.
If you are a business and have a trade or buying enquiry please email us at firstname.lastname@example.org