Terms & Conditions

 

If for any reason you are not satisfied with your purchase, please return it within 14 days, unused and in its original packaging, (ie in saleable condition) for an exchange or refund. We are unable to refund or exchange personalised items, some health and beauty items (eg earrings, earplugs, tweezers etc), or foodstuffs and confectionery, unless there is a manufacturing fault. We recommend you request a proof of postage certificate (free) from the Post Office if you return your goods. We will exchange any fault goods at our own expense. This guarantee does not affect your statutory rights.

 

Descriptions and Prices 

 

We take all reasonable care to make sure that the prices, details and descriptions on presentsformen.co.uk are correct but errors may occur. If we find a pricing error in one of the products you have purchased we will give you the option of reconfirming your order at the correct price, or canceling it. If we aren’t able to contact you then we will cancel the order and refund any payment in full.